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Jenny Rose Smith Privacy Statement and Terms and Conditions.

 

 

Privacy Statement

Jenny Rose Smith will respect your privacy.

This site will only collect, store and use your personal information for defined purposes.

Your information is collected to support and enhance my relationship with you, to process your booking, provide service and support, and share news of products, services, news and information with you.

I do not, and will not sell your personal information.

You also may ask at any time to see the personal data you have given us and request correction or deletion. 

Future Communications:

Agreeing to receive free content emails automatically registers you for the the bi-monthly Jenny Rose Smith newsletter 'Deepening Matters'. 
You can unsubscribe from any communications by following the link at the bottom of emails.

 

 

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Terms & Conditions 

1:1 Deep Listening  or supervision sessions:

 

Expiry Dates

The Deeper Still Series of three Deep listening sessions have to be taken within six months of booking the first one.

Cancellation policy:

For Deep Listening Sessions

The sessions are paid for fully at the time of booking when booked through the website or by the end of the day that they take place on if booked on an ongoing basis.
If a session is cancelled by you with 48 hours or more notice, I will offer you alternative dates to rearrange.
If the session is cancelled by you with less than 48 hours but more than 24 hours you will be charged 50% of the session fee.
If the session is cancelled by you with less than 24 hours notice then you will be charged the full fee.

If I cancel a session at any point, you will firstly be offered an alternative time and secondly you will be offered a full refund if an alternative time is not a good option for you.

Supervision sessions:

Please ensure that the sessions are paid for by the end of the day that they take place on.

If a session is cancelled by you with 48 hours or more notice, I will offer you alternative dates to rearrange.If the session is cancelled by you with less than 48 hours but more than 24 hours you will be charged 50% of the session fee.If the session is cancelled by you with less than 24 hours notice then you will be charged the full fee

Confidentiality:
All sessions in any one to one or group are offered within the bounds of confidentiality. 
This means that I keep all personal information confidential, do not share it with anyone outside of the session with the exception of supervision purposes.

I receive regular one to one supervision with a registered counselling practitioner and I am part of a supervision circle where I will share my own experiences of my practice for accountability and personal development, but will do so in such a way that does not disclose identity.
If I feel concerned that you are in serious risk for your own wellbeing I will raise this with you and discuss what other support needs to be put in place. If I continue to hold strong concerns then I may contact a health professional and share my concerns which would involve divulging personal information on your behalf. I would only do this having spoken with you first.

 

Future Communications:

Signing up for Deep Listening sessions or any Jenny Rose Smith course automatically registers you for the the bi-monthly Jenny Rose Smith newsletter 'Deepening Matters'. 
You can unsubscribe from any communications by following the link at the bottom of emails.

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