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Deep Listening ~ A quality of listening that minimises the risk of burnout by nourishing and looking after the listener, as well as the speaker.

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My approach Deep Listening:

 

I worked in mental health and addiction crisis services for several decades. During that time I noticed that the people who were able to sustain listening well in those environments rather than burning out, had two things in common. They had good supervision and support, alongside committed practices of self care. 

I became really interested in the question of how good self care translates to actively looking after ourselves as listeners in the moment, and the ways in which it can support us to sustain our capacity to listen well for the long term.

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To that end, I have developed an approach to listening that supports listeners to sense and respond to their own nervous system feedback. This helps them to build capacity to stay regulated in the face of inevitable challenges and stressors, thus remaining able to offer a relationally safe space to those they are supporting.

My Deep Listening approach is informed by my trainings in neuroscience, mindfulness and humanistic counselling.



Train with me in Deep Listening:
 I offer two options for you to train in Deep Listening with me:

 

Option 1. Annual online six week training:

My comprehensive and experiential annual course in Deep Listening  will equip you with the tools, skills and qualities needed to listen in ways that are skillful and sensitive to your own experience as well as those you are listening to.

The course is made up of a mixture of theory and practice and is well structured and paced.

It is suitable for anyone whose role comprises an element of listening such as managers, nurses, social workers, probation officers, prison staff, GP's, coach's, care staff, support workers.

You might also want to register for this training if listening well in life is important to you and you would like to be able to sustain that capacity for the long term

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Next dates ~ 25th February 2026

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What you will receive in this training:

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We will cover Skills & Practice:

We will start with building our capacity to listen well to ourselves, using the teachings of nervous system science, mindfulness and the window of tolerance to ensure that self care is built into our practice.

From here we will study the core qualities of listening to others; namely empathy, unconditional positive regard and congruence.

We will practice the skills of reflection, paraphrasing and summarising and explore the role of using questions and working with silence. 

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Each session will be built around a specific topic of study including:

  • Resourcefulness: Building stable and grounded receptivity as a listener.

  • Attunement: Staying alongside and with the person we are supporting.

  • Sensitivity: Ensuring that our listening is trauma sensitive.

  • Power: Boundaries and power dynamics especially with regard to listening inside of difference.

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The approach we will use in this training:

We will meet weekly online for 2 hour sessions for 6 consecutive Wednesday mornings.

Each week will have a theme and specific practice 

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Option 2: Bespoke standalone sessions and courses for organisations:

If your team or organisation would belefit from a training in Deep Listening I can work with you to create a bespoke session or series of sessions. This can be designed for the voluntary, educational, healthcare and social care services, as well as corporations, governments small communities, private organisations and small groups. Courses can be delivered online or in person depending on your whereabouts and can be .

 

Please email me on jennyrosesmith123@gmail or book a free consultation call with me to discuss your requirements.

Book an Appointment

I offer a free 20 minute consultation call.
Please click here to see available times and to book your call.

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