top of page

Deep Listening Skills and Practice for Deep Times


A Six Week online immersion Training ~ Starting February 2024.


The 2.5 hour a week sessions are for a small group of professionals (and non-professionals) who value, need and use the art of listening well in their work. And who want to resource themselves through the study and practice of this invaluable skill with like minded others.

We’ll cover:

  • Active Reflective Listening Skills.

  • Listening from a ground of presence.

  • Power dynamics.

  •  Listening to conflict and relating to difference..

  • Self care and boundaries.

  • How to bring a trauma informed approach to our listening.

The course will be both practical and reflective.

Drawing from Carl Rogers active listening skills, Nervous System Science, Mindfulness and  The Hakomi Method.

Is this course for you?

         ♢   Are you someone for whom listening well is essential, either personally or professionally?

         ♢   Would you like to understand listening through the lens of the nervous system?

         ♢   Do you want to be able to continue to listen in ways that are sustainable and nourishing for the foreseeable future                   and that minimise any risk of burning out?

        ♢   Are you interested in being able to listen from a spacious, embodied, nervous system aware and trauma sensitive                       approach?

       ♢   Would you like to understand more about how to listen well across difference and in times of conflict?

       ♢   Would you enjoy being part of a well designed and well-held, experiential training and practice group where there                  will be space for you as a participant to reflect on your week by week application of the material?


Deep Listening for Deep Times is for you if you are:

  A carer, therapist, support worker, teacher, doctor, nurse, receptionist, student welfare worker ,manager, mentor, youth worker, social worker, facilitator, befriender, helpline staff, drop in worker, outreach staff, mental health practitioner, 

or in any other role where the quality of your listening is vital to those you are supporting.

What does the course include?

Six 2.5-hour experiential online group sessions.

1:1 session with Jenny to explore aspects of your relationship to listening in depth.

Step by step introduction to, and practice of, the Deep Listening approach.

Course materials and handouts to deepen study and understanding.

We will work in a small closed online group creating a safe container for the duration of the training.

The approach to the training will be experiential with a lot of practice space where you can try out listening in different ways, and also experience being listened to from a Deep Listening Approach.

What will the course content cover?

Session 1 & 2 ~ Where do we listen from / Core Skills / Nervous System Physiology of Listening

Session 3 ~ Moving from Criticism to Curiosity

Session 4 ~

Session 5 ~

Session 6 ~

Do I have to attend live?

I really strongly encourage live attendance as the practice opportunity is a very significant element of the training.

The content delivery elements of the training will be recorded and made available.


How much will the course cost?

Course fee £320

Payment plans available on request.

If the cost is prohibitive and you are keen to attend, I have a couple of lower cost spaces available. Please contact me on to discuss.

Can I find out more before committing to booking a place?

Yes, I am holding an introductory workshop on January 23rd 12pm-1pm UK , please go here to register.

Booking for Deep Listening for Deep Times is essential as there are a fixed number of places.

Please email Jenny on if you have any questions

Deep listening supports us to relax into more spaciousness and more receptivity.

We connect with our presence as a resource, letting go of overly active patterns of striving, fixing and rescuing.

We listen from deeper places in us.

This quality of  listening  nourishes us as well as those we listen to.

'I think your listening course is brilliant and that the need is very high for this, especially for people who aren’t trained therapists but who are support workers or have jobs in the voluntary or public sector. It contains real burnout and depletion prevention stuff.

Fabulous structure.

Great delivery.'

Jennifer Horsfall Gestalt Therapist.

'Great facilitation! You present the materially really clearly,  making it accessible and relevant for each participant regardless of role or experience. You are also very skilled at creating a safe learning environment, and in inspiring us to engage deeply.'

Elin Mabbutt Lifelong Learning Coordinator Aberystwyth University

Jenny's listening training background and qualifications 

  • Counselling Skills Certificate.

  • Rogerian Humanistic Client Centred Listening Skills trained.

  • Hakomi Therapy ~ Currently training in.

  • Trauma Sensitive Mindfulness practitioner.

  • Zenways Mindfulness Instructor.

  • Training the Trainer city and guilds.

  • Trained Facilitator of Joanna Macy's 'The Work That Reconnects'.

  • Student of Resmaa Menakem's My Grandmothers Hands and Right Use of Power

I worked in the voluntary, care and education sectors for three decades, and have trained hundreds of people in large teams to work on crisis listening services.

These courses were designed and delivered by me along with co-workers for some sessions. 

I worked as a freelance trainer for NACRO delivering drugs awareness training to multi-disciplinary teams, and similarly for Self-Injury Support offering self-harm awareness trainings to a diverse range of professionals.

Listening has always been the heart of what I have taught and practiced myself.

I am trained in Rogerian Listening skills, trauma sensitive mindfulness and Hakomi Mindfulness & Somatic based psychotherapy.

I am also a mother, daughter, aunt and sister, and have worked as a carer, a student mentor and a therapist all of which have grown and shaped my listening skills.

I am passionate about how we can ensure that our listening is sustainable for the long term, as it becomes increasingly apparent how much listening will play a role in our necessary evolution in these coming years.

I have developed the listening trainings that I offer from combining my experience of several decades of training people to listen in crisis services, with my training in meditation, trauma and psychotherapy.

Related Work Experience:

Bristol Royal Society for the Blind ~ Volunteer Co-ordinator matching volunteers as befrienders with people who were blind or partially sighted. Trained the volunteers in listening skills.

Bristol Drugs Project Co-ordinated volunteering programme in 1992 training volunteers to listen to clients in various settings including ~ phone line, drop in, 1-1 counselling, needle exchange, outreach, women's group. The training programmed included 8 weeks of listening skills practice.

Bristol Mind Regional helpline manager~ in 1995 recruiting, training and supervising a large team of volunteers to staff a night-time listening support line for adults experiencing mental health distress.

Self-Injury-Support national service for girls and young women 12-25. Project manager training a large team of volunteers in listening skills over 10 weeks to respond sensitively and effectively via text and email.

Bristol Sixth Form college and Aberystwyth University ~ One to one mentor listening to and supporting students with mental health difficulties.

TreeSisters reforestation charity. Project Managed 'The Groves' ~ Managing a global network of women's groups to support each other to take sustainable local and global reforestation action.

NACRO ~ Freelance Trainer ~ In drugs awareness.

Self-Injury Support ~ Freelance Trainer in Self injury awareness.

National Mind ~ Freelance writer on subjects of both Self-Harm and Ecotherapy.

Private practice ~ Offering 1:1 Deep Listening sessions, group facilitation and freelance trainer in listening skills. 

Aberystwyth University ~ Tutor in Lifelong Learning Dept

Preston University ~ Lecturer in Deep Listening and Social Work on Social Work Degree



Please email me at to make a time to talk through your needs,

and to explore whether I am the right facilitator for you.

bottom of page